For Families

​Information to support families in NSW to reduce the harms caused by alcohol and other drugs, find support services and understand treatment options.


If you are concerned about a family member, you are not alone. Here are some resources you can download for more information. For translated resources check Publications and choose your preferred language.

Information and support for family and carers - English

This brochure has information to support families in NSW including how you can help a someone who has concerns with alcohol or other drugs, and what help and support there is to help you maintain your own wellbeing.

Available in languages:

  • Arabic
  • Chinese (traditional)
  • Chinese (simplified)
  • Farsi
  • Nepali
  • Swahili
  • Vietnamese 

Find out more

Coping with aggression, alcohol and drug use in the home - A guide for teenagers

This guide is for teenagers who may be part of an environment that puts them at risk of alcohol or drug related aggression.  There is information to help them understand their right to feel safe, how to cope and find appropriate support.

Topics covered include:

  • Alcohol or drug use issues
  • What increases aggression or violence
  • Their feelings faced with this situation
  • Who they can talk to
  • How to cope
  • Help and support services

Find out more

Managing aggression, alcohol and drug use in the home: A guide for those concerned about children 5-12 years

This guide is for family members or professionals who are concerned about the safety of children 5-12 years of age.  At a personal or professional level, there is information to discuss the issue with the child, help them feel safe and find appropriate support for them.

Topics include:

  • Rights of the Child
  • Signs that a child is experiencing violence
  • Talking to children about safety and responding to violence
  • Activities to help children feel safe
  • Mandatory reporting requirements and limits of confidentiality
  • Help and support services

There are three activities in this guide that can be downloaded separately and have been designed to help family members or professionals engage with children. They are: 

Worry dial (PDF) - This activity helps children tell you how worried they are without having to talk about what is worrying them.  It can give a sense of how unsafe or worried the child feels. Please refer to page 7 in the guide. 

Trust tree (PDF)  - Children can use this activity to identify adults that they trust for their safety network. They can tell these adults how they feel and will be believed. Please refer to page 10 in the guide. 

Safe places (PDF) - This activity encourages children to remember when they felt safe and name pets, people, places, feelings etc. This helps to understand what each child needs to feel safe. Please refer to page 11 in the guide.

Find out more

Getting help

​Help is there for you, along with effective support and treatment for your loved one. 

See full support list
  • Families, friends and loved ones can play a critical role in the recovery of people who experience alcohol and other drug problems, however they are often focused on the needs of others while they neglect their own their own health and wellbeing.

    The Family and Friend Support Program (FFSP) is an online cognitive behavioural therapy program to support people who are caring for or supporting someone with alcohol and other drug use issues.

    FFSP is based on a series of modules and includes information and activities on how families and friends can help their loved ones, with a specific emphasis on the person providing the support and their often unmet needs. The program is also suitable for health professionals.

    For information on how to start a conversation with your loved one about their alcohol and or other drug use, tips on how to look after yourself and other resources visit our For Families mini-site.


    The program is free and available 24 hours a day, 7 days a week. 

    Please note that for Health Professionals there are costs involved in the 5-step training. Details about the training can be found on the Health Professionals portal in FFSP (under the icon 5-step).

    The FFSP is supported by funding from the Australian Government Department of Health.

    More about Family and Friend Support Program
  • Family Drug Support (FDS) provides support and assistance to families throughout Australia who are experiencing difficulty with a family member using alcohol or other drugs.

    FDS is a non-religious, non-judgemental and caring organisation of volunteers who have first-hand experience living with family members experiencing alcohol or drug dependency.

    FDS supports families by providing information about alcohol and other drugs, dependence and treatment options, while also helping families to overcome stigma and reduce self-blame, provide mutual support and help families build skills to strengthen their relationships.

    FDS provide a 24 hour, 7 days a week support line for families, support groups and meetings, the 'Stepping Stones' and 'Stepping Forward' courses, events and resources.

    Find out how FDS can help you.

    24 hour support line

    1300 368 186

    More about Family Drug Support (FDS)
  • Your Service Hub is an online directory of alcohol and other drugs support, health and welfare services. If you need support for your own or someone else's substance use, you should use terms in Find Services like:

    • drug and alcohol family support

    • drug and alcohol Aboriginal services 

    • drug counselling

    • drug and alcohol rehabilitation

    • drug and alcohol residential treatment

    Use your suburb name to narrow the search to services near you.

    Not sure what service you need? Call the Alcohol and Drug Information Service on 1800 250 015.

    More about Your Service Hub
  • Whether you are having issues with alcohol or other drugs, are concerned about someone else’s alcohol or other drug use, or just have general questions about alcohol or other drugs, you can call ADIS any time of the day or week for support, information, counselling and referral to services in NSW.

    ADIS Web Chat is also available from Monday to Friday 8.30am – 5pm (including public holidays).

    24 hour support line

    1800 250 015

    More about Alcohol and Drug Information Service (ADIS) NSW
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