Your Room

Monday to Friday 9.30am to 5.00pm, NOT AVAILABLE PUBLIC HOLIDAYS

1800 642 428

Opioid Treatment Line OTL (formerly MACS)

OTL provides information, referrals, support and a forum for pharmacotherapy concerns.  

This is a helpline for people who:

  • are opioid dependent and want to know more about what is available for them; or

  • are currently on an opioid pharmacotherapy program (treatment using prescribed methadone or buprenorphine) or want to be on a program and have questions about treatment; or

  • are having issues with their opioid pharmacotherapy treatment and need information or assistance; or

  • want to know more about the system of opioid treatment in NSW; or

  • are health professionals seeking information, advice and referral 

 OTL also maintains a central register of complaints and concerns about opioid treatment and providers and ensures NSW Health hears your issues to help improve opioid pharmacotherapy treatment in NSW.

 OTL was established to assist and support opioid treatment in NSW. Listening to individual stories, answering questions, recording problems and treating clients and professionals with dignity and respect is the basis of OTL work.

 OTL is a confidential, anonymous service giving voice to those who would like to raise their issues privately or officially. OTL works with both the patient and the treatment provider in order to help clarify and resolve problems, or can act as an intermediary, explaining the reasoning behind certain decisions and how they relate to the Opioid Treatment Guidelines.

 OTL is often the first place opioid dependant people contact when trying to access treatment.  OTL can provide the contact details of services that are available. The availability of OTL means individuals can be helped through the understanding of the various treatment options.

 OTL also provides feedback to other organisations, involved with opioid pharmacotherapy  treatment including NSW Health, Justice Health, the Health Care Complaints Commission  (HCCC), NSW Pharmaceutical Regulatory Unit, NSW Users and AIDS Association (NUAA), Opioid  Treatment Managers' Group, and the Pharmacy Guild.

 OTL can collect information from callers to assist in resolving issues in treatment or accessing treatment.

 Frequent calls to OTL include questions around:

  • Types of treatment available

  • Where and how to access treatment

  • NSW Guidelines around treatment and clients' and providers' rights and responsibilities

  • Problems contacting or communicating with treatment providers

  • Transferring between areas, states and countries

  • Dissatisfaction with treatment

 Whatever your question or concern, OTL will listen and help wherever possible.

Helplines in Australia

  • Freecall Number

    1800 642 428*

  • * Please note- Freecall numbers are not free from mobile phones

  
  
  
  
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aboriginal-quitline.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

The Aboriginal Quitline is run by Aboriginal Advisors, who are experts in helping people quit the smokes. Quitline is a telephone-based service, where Advisors give confidential advice and support to people who want to quit smoking.

Your Aboriginal Advisor can give you tips on how to quit smoking, and help you plan how you will quit. They can also give information about what medications and products could also help you quit.

Aboriginal Quitline Advisors will help you work out the best way to quit. They will listen and give advice that is suited to you.

Aboriginal Quitline offers a free call-back service, where an Aboriginal Advisor will call you to check in on how you are going as you quit the smokes.  

Call Quitline on 13 7848 (13 QUIT) and ask to speak to an Aboriginal Advisor.

The cost is the same as a local call (can be higher from mobiles).

Or you can ask for an Aboriginal Advisor to call you by filling in this short form by clicking here. 

Monday–Friday 7.00am – 10.30pm Saturday, Sunday and Public Holidays 9.00am – 5.00pm13 7848 NSW/ACT Aboriginal Quitline
adis.aspx
  
26/11/2019 1:20 PMROGERS, Peter

Whether you are having issues with alcohol or other drugs, are concerned about someone else’s alcohol or other drug use, or just have general questions about alcohol or other drugs, you can call ADIS any time of the day or week for support, information, counselling and referral to services in NSW.

ADIS Web Chat is also available from Monday to Friday 8.30am – 5pm (including public holidays).

24 hour support line1800 250 015 Whether you are having issues with alcohol or other drugs, are concerned about someone else’s alcohol or other drug use, or just have general questions about alcohol...Alcohol Drug Information Service (ADIS) NSW
ADIS-Web-Chat.aspx
  
29/11/2019 4:15 PMnswdoh\60181432

The Alcohol & Drug Information Service (ADIS) Web Chat is a live online conversation with a professional counsellor. The service is free, confidential and open to anyone affected by alcohol and other drugs, including people concerned about their own use, or about a family member or friend. Web chat is only available for people living in NSW.

The service is provided by ADIS at St Vincent's Hospital, in partnership with the NSW Ministry of Health.

What to expect

  • A counsellor will chat with you about your alcohol or other drug concerns
  • A counsellor can provide a referral or contact information for relevant alcohol and drug services in NSW

To start a web chat counselling session read and accept the 'Terms and Conditions of Use' below.

Alternatively, if you would like to speak to a drug and alcohol counsellor over the phone, please call the National Alcohol and Other Drug helpline on 1800 250 015 which will direct you to your state service. The helpline is available 24/7 for anonymous and confidential support.

Emergency Assistance

Call Emergency Services on 000 if you:

  • require urgent medical attention or 
  • are in immediate danger or 
  • are at risk of harming yourself or someone else.
ADIS Web Chat
Monday to Friday  8.30am – 5pm (including public holidays)Web ChatADIS Web Chat is a free, anonymous and confidential online chat service for people who have concerns about alcohol or other drug useADIS Web Chat
Breaking-the-Ice.aspx
  
25/11/2019 12:32 PMnswdoh\60181432

NSW Health in collaboration with the Alcohol and Drug Foundation (ADF) and local agencies has a suite of resources including videos, factsheets and free interactive online education modules to help you and your community learn more about crystal methamphetamine or ice and its effect on individuals and communities.

These resources also explain where you can get help if you or someone you know has an ice problem or you want to support someone struggling with dependence.

On this page

  1. Online learning
  2. Video messages from people affected by ice
  3. Where to get support
  4. What should I do in an emergency?
  5. Fact sheets and further information

Online learning

This interactive tool will help you learn more about ice, its history, the effects and how to access support services, with audio and video animation.

Module 1 Ice and its impact

Module 1 – Ice and its impacts

Explore the effects of ice on the body and brain.

Start module 1

Module 2 Getting support

Module 2 – Getting support

How to get support for you or a loved one who is struggling with ice use.

Start module 2

Module 3 What communities can do

Module 3 – What communities can do

Find out the best way to help your community.

Start module 3

Module 4 Reducing stigma

Module 4 – Reducing stigma

Learn how stigma affects the user and loved ones. See the person, not the drug.

Start module 4

Messages from people affected by ice

Breaking the ice in our community

Hear from an ex-user, clinicians, harm minimisation specialists and families on the impact of ice on their communities and life after ice.

 

Jay Morris’s story

Ex ice user Jay talks about his experience of overcoming a dependence on ice. Watch to hear from Jay about when he realised using ice became a problem, the moment he knew he needed help and his message to people using ice.

 

Debbie Warner’s story

Mother of ex-ice user, Debbie talks about her experience of dealing with the stigma of ice and how she found support. Hear her message for families struggling with drug dependence.

 

Dr Suzie Hudson’s Story

Hear from Clinical Director Dr Suzie Hudson on what ice is, how it is used, the support available and her experience of working with the people using ice. Hear her message to communities.

 

Where to get support

  • Call the National Alcohol and Other Drugs Hotline on 1800 250 015 for free and confidential advice about alcohol and other drugs 24 hours, 7 days a week.
  • Call the Stimulant Treatment Line (STL) on 02 9361 8088 Sydney Metro or Free call* on 1800 10 11 88 Regional & rural NSW for concerns about psychostimulants (crystal, ice, coke, MDMA, etc) use. 24 hours, 7 days a week. (*Free call numbers are not free from mobile phones.)
  • Call Family Drug Support (FDS) on 1300 368 186 or www.fds.org.au for caring, non-religious and non-judgemental support and assistance throughout Australia.

What should I do in an emergency?

If you can’t wake someone up or you are concerned that they may have sustained a head injury from a drug related fall – call an ambulance immediately – dial Triple Zero (000).

If the person has been mixing methamphetamines with other drugs, tell the NSW Ambulance paramedic exactly what they have taken. Paramedics are there to help. Generally paramedics don’t involve the police unless there is danger to themselves or other people/children, someone dies, or a crime (such as violence or theft) has been committed.

Fact sheets and further information

For further information on methamphetamine or ice visit Methamphetamine or refer to resources for individuals and families:

For the latest data on methamphetamine related emergency department presentations and methamphetamine related hospitalisations please visit NSW Health Stats Drug Misuse.

Health service providers can find more information on alcohol and other drugs, including early intervention, strategy, programs and guidelines on the NSW Health website.

Breaking the Ice
Ice (crystal meth) information & supportVideos, factsheets and free online education to help you and your community learn more about crystalline methamphetamine or 'ice'Breaking the Ice
drinks-meter-app.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

Drinks Meter is a free app available in the Apple and Android app stores. It gives you confidential, personal feedback about your alcohol use based on advice from doctors and Australian guidelines.

It has a range of tools to help you track your drinks, set weekly goals to reduce your drinking, an interactive standard drinks pouring tool and referrals to NSW based telephone and coaching services. 

Get started by downloading the Drinks Meter app through your app store.

app-store.png google-play.png

Drinks Meter screenshots



Drinks Meter app
App available for iPhone and AndroidDrinks MeterDrinks Meter app
Drug-safety-and-overdose.aspx
  
25/11/2019 12:45 PMnswdoh\60181432

MDMA and other stimulants affect everyone differently. Some people can experience an overdose after taking only one or two tablets. 

People respond differently to MDMA depending on many factors, including:

  • Size, weight and general health
  • Using other drugs, especially stimulants, at the same time
  • Strength of the drug (you can't tell by looking)
  • Taking many tablets or pills at once or more too close together (a person may think they've built up a tolerance and take too much)
  • The presence of other contents in the tablet or pill
  • Use of medications or supplements
  • Dehydration or lack of food
  • Prolonged use (taking a drug consistently over a long period of time)
  • Sleep deprivation
  • Their genetic makeup (some people's bodies can't process and get rid of drugs or alcohol very well).
Drug safety and overdose
fds.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

​​ FDS provides telephone support to families in crisis due to drug and alcohol issues. FDS is staffed by volunteers who have firsthand experience of drug dependent family members.

Find out how FDS can help you here.               

24 hour support line1300 368 186Family Drug Support (FDS)
get-healthy.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

​The Get Healthy Service Alcohol Program is a free telephone-based coaching service designed to support you to make healthy lifestyle changes and reduce your alcohol consumption.

The Get Healthy Service offers up to 10 coaching calls to support you to achieve a healthy weight, eat healthier, increase your levels of physical activity and reduce your alcohol consumption by making small simple changes to your lifestyle.

If you are, or know someone who is worried about their level of alcohol consumption then the alcohol reduction program is highly recommended. Our health coach will assess the risk of drinking and provide support and motivation needed to help you reach your health goal. The program uses the Alcohol Use Disorders Identification Test (AUDIT), an internationally validated screening tool to screen for alcohol risk.

What's included?

You will receive 10 free coaching sessions with their own personal health coach and a book containing information about appropriate alcohol intake, an alcohol facts booklet and an alcohol journey book to help keep participants motivated and record their progress.

How to Enrol

The NSW Get Healthy Service is available Mon – Fri 8am – 8pm. To enrol simply call 1300 806 258 or register online at www.gethealthynsw.com.au to start your get healthy journey.

Learn more about how the Get Healthy Service can help you here.

Monday to Friday  8am – 8pm1300 806 258Get Healthy Coaching Service
headspace.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

headspace is the National Youth Mental Health Foundation, providing mental health services to 12-25 year-olds. 

headspace services cover four core areas: mental health, physical health (including sexual health), work and study support and alcohol and other drug services. Services are confidential, youth friendly and free or low cost. Young people and their families can access information online at headspace.org.au, face-to-face services at one of over 100 headspace centres across Australia, or via eheadspace – a national online and telephone counselling service. 

headspace is the National Youth Mental Health Foundation, providing mental health services to 12-25 year-olds. headspace
Law-and-problems.aspx
  
25/11/2019 12:44 PMnswdoh\60181432

In the event that drugs become a problem for you, discover more about how to identify the problem and where to get help.


Drugs and the law

​Preservation of life is a law enforcement priority. Police will not be called to a drug overdose unless there is a threat of danger to ambulance officers or if the overdose becomes fatal and the person dies. Hospitals and doctors also DO NOT notify the police if you request medical attention for a suspected overdose.

NSW Police on MDMA / Ecstasy and the law:


“You are breaking the law if you possess, use, manufacture, import or sell ecstasy. In NSW, if you are found guilty of possessing or using ecstasy, you could get a fine of up to $5,000, and/or other penalties including community service work or a term in prison of up to 2 years. These penalties apply to both adults and young people aged between 10 and 18 years.”


For further information visit NSW Police | Drugs and Alcohol.


When drugs become a long-term problem

Recognising that you have a problem with alcohol and drugs can be a confronting experience but help is available. If drugs are getting in the way of you achieving your goals, studying, working or having quality relationships, or if you experience the following symptoms, it may be time to get help.

  • Often feeling sick or low in energy
  • Changes in mood, either feeling more anxious or unhappy or frequent ups and downs
  • Trouble sleeping, eating or doing normal daily tasks
  • Missing study or work or not doing things you were meant to
  • Difficulty controlling how much alcohol and drugs you use
  • Difficulty concentrating or making decisions

If you think your alcohol or drug use is becoming a problem give an Alcohol and Drug Information Service (ADIS) counsellor a call on 1800 250 015, they are available 24 hours, 7 days a week to provide confidential support and advice.

The law and long-term drug problems
Naloxone.aspx
  
19/11/2019 4:59 PMnswdoh\60181432

Naloxone provides a significant opportunity to save lives because opioid overdoses tend to happen gradually, rather than suddenly. Opioids include pain-relieving drugs legally prescribed by a medical professional such as oxycodone, morphine, codeine and fentanyl, as well as illegal drugs such as heroin. During an overdose, opioids slow down or stop a person’s breathing, which may eventually result in death (see ‘Signs of opioid overdose’ below). However, it is possible to prevent death by administering naloxone to reverse the effects of the overdose. For this reason it is best to avoid using opioids alone, as naloxone can only help if someone can administer it quickly. 

Opioids are responsible for over three deaths in Australia per day (Australian Bureau of Statistics). Prescribed opioids account for 70 per cent of opioid-induced deaths either by accident or through misuse. In 2018 the highest number of heroin-induced deaths was seen since 2000.

  1. What is naloxone?
  2. Who is naloxone for?
  3. Take home naloxone in NSW
  4. Cost of naloxone
  5. Signs of opioid overdose
  6. Pharmaceutical opioid use
  7. More information

What is naloxone?

Naloxone is a drug that reverses the effects of an opioid overdose. In technical terms naloxone is a short-acting opioid antagonist that stops the central nervous system slowing down, giving a person experiencing an overdose the ability to breathe normally again. Naloxone only works if a person has opioids in their system.

Naloxone can be given to a person experiencing an opioid overdose via a pre-filled injection or via a nasal spray. Traditionally, naloxone has only been administered by medical staff or emergency service officers, but with basic training it can be administered by anyone.

Who is naloxone for?

Naloxone is for anyone at risk of overdosing on opioid drugs or anyone who may witness an opioid overdose.

People in the following circumstances should consider keeping a supply of naloxone close by: 

  • People on high doses of opioid pain medicines 
  • People who use opioid drugs 
  • People returning to opioid use after a period of stopping or quitting 
  • People who use opioids in combination with other drugs or medicines 
  • Family, friends or loved ones of people who use opioid drugs

Take home naloxone in NSW

Take home naloxone programs, for people at risk of witnessing or experiencing an opioid overdose, have been established in Australia and internationally to increase awareness of naloxone, and reduce harm and death from overdose. Having naloxone at home enables community members to access the medicine quickly when and where they need it to treat an opioid overdose.

In NSW, take home naloxone was previously available as part of a research study in St Vincent's Health Network, five Local Health Districts (South Eastern Sydney, Sydney, Western Sydney, Hunter New England and Murrumbidgee) and the Medically Supervised Injecting Centre.

The naloxone intervention is now being expanded across NSW and people are able to access free naloxone and training on how to administer the medicine. 

Naloxone is also available on prescription by a doctor or over the counter from a community pharmacy.

Cost of naloxone

Nyxoid® nasal spray and Prenoxad® pre-filled syringe each cost more than $36 over the counter from a pharmacy.

Both products are on the Pharmaceutical Benefits Scheme (PBS) and cost around $6.50 on prescription with a concession card.

NSW Health is providing these naloxone products for free to people at risk of experiencing or witnessing an opioid overdose.

From 1 December 2019 naloxone will be available for free from a broader range of locations without prescription for 15 months as part of the Commonwealth Take Home Naloxone Pilot.


Pharmaceutical opioid use

There is a high risk of accidental overdose from pharmaceutical opioids such as fentanyl when used other than by your doctor's instructions, due to its potency and very fast action once inside the body. For example, fentanyl patches that attach to the skin can cause fatal overdose when heat is applied over the top, or if someone does not keep track of how much and how often it is being taken.

If you are prescribed a pharmaceutical opioid only use it as prescribed by your doctor and pay attention to any warning or caution advice.

More information

Check out the A-Z of Drugs listing and News for further information on the following opioids:

For further enquiries on the take home naloxone Intervention in NSW email MOH-naloxone@health.nsw.gov.au.

For free and confidential advice give an Alcohol and Drug Information Service (ADIS) counsellor a call on 1800 250 015, they are available 24 hours, 7 days a week to provide confidential support and advice.


Naloxone
Take Home NaloxoneNaloxone is a medicine that reverses the effects of an opioid overdose. NSW Health is now providing naloxone for free to people at risk of witnessing or experiencing opioid overdose.Take Home Naloxone
nsw-hepatitis-infoline-getting-help.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

​Got a question about hep B or hep C? Call the Hepatitis Infoline for confidential information, support and referrals, across NSW. 

You can also search their online Services Directory to find hepatitis services near you. Access the directory by clicking here

Mon, Tues, Wed and Fri - 9am to 5pm,Thurs - 1pm to 5pm1800 803 990Got a question about hep B or hep C? Call the Hepatitis Infoline for confidential information, support and referrals, across NSW. NSW Hepatitis Infoline
opioid-treatment-line.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

OTL provides information, referrals, support and a forum for pharmacotherapy concerns.  

This is a helpline for people who:

  • are opioid dependent and want to know more about what is available for them; or

  • are currently on an opioid pharmacotherapy program (treatment using prescribed methadone or buprenorphine) or want to be on a program and have questions about treatment; or

  • are having issues with their opioid pharmacotherapy treatment and need information or assistance; or

  • want to know more about the system of opioid treatment in NSW; or

  • are health professionals seeking information, advice and referral 

 OTL also maintains a central register of complaints and concerns about opioid treatment and providers and ensures NSW Health hears your issues to help improve opioid pharmacotherapy treatment in NSW.

 OTL was established to assist and support opioid treatment in NSW. Listening to individual stories, answering questions, recording problems and treating clients and professionals with dignity and respect is the basis of OTL work.

 OTL is a confidential, anonymous service giving voice to those who would like to raise their issues privately or officially. OTL works with both the patient and the treatment provider in order to help clarify and resolve problems, or can act as an intermediary, explaining the reasoning behind certain decisions and how they relate to the Opioid Treatment Guidelines.

 OTL is often the first place opioid dependant people contact when trying to access treatment.  OTL can provide the contact details of services that are available. The availability of OTL means individuals can be helped through the understanding of the various treatment options.

 OTL also provides feedback to other organisations, involved with opioid pharmacotherapy  treatment including NSW Health, Justice Health, the Health Care Complaints Commission  (HCCC), NSW Pharmaceutical Regulatory Unit, NSW Users and AIDS Association (NUAA), Opioid  Treatment Managers' Group, and the Pharmacy Guild.

 OTL can collect information from callers to assist in resolving issues in treatment or accessing treatment.

 Frequent calls to OTL include questions around:

  • Types of treatment available

  • Where and how to access treatment

  • NSW Guidelines around treatment and clients' and providers' rights and responsibilities

  • Problems contacting or communicating with treatment providers

  • Transferring between areas, states and countries

  • Dissatisfaction with treatment

 Whatever your question or concern, OTL will listen and help wherever possible.

Monday to Friday 9.30am to 5.00pm, NOT AVAILABLE PUBLIC HOLIDAYS1800 642 428Opioid Treatment Line OTL (formerly MACS)
quitline.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

For the cost of a local call (except from mobiles), professional Quitline advisors provide encouragement and support to help you cut down, quit smoking or stay quit. Quitline also offers multilingual services.

Call Quitline and

  • Request a free quit kit
  • Talk to the specially trained telephone advisors
  • Take part in the free callback service, where advisors ring back to support you while you are quitting

Advisors can

  • Give you information and advice about quitting smoking
  • Help you assess your level of nicotine dependence
  • Provide strategies on preparing to quit and staying quit
  • Provide information on products and services to help you quit
  • Encourage and support you in your quit attempts
  • Assist you to work with lapses or relapse

Ring 13 7848 (13 QUIT)

Calls from landlines are the cost of a standard call.
Calls from mobiles are charged at the standard rate.

Monday to Friday 7.00am – 10.30pm

Saturday and Sunday 9.00am – 5.00pm

Public Holidays 9.00am – 5.00pm​

Outside these hours you are welcome to leave a message with your name and contact phone number and a Quitline Advisor will call you back.

Websites for quitting

NSW Quitline website
Australian Quitline website
Smartphone Apps for Quitting 

Callers can phone the following numbers to speak with a Quitline Advisor in their own language or to leave a message to be called back in their own language. Message instructions are given in the appropriate language.

Monday to Friday 7.00am – 10.30pm, Saturday and Sunday 9.00am – 5.00pm, Public Holidays 9.00am – 5.00pm13 7848NSW & ACT Quitline
services.aspx
  
25/11/2019 10:34 AMnswdoh\60181432

​​If you need information about support or treatment options for alcohol and other drugs you can contact one of these services.

Support Services
Sexual-Health-Infolink.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

​The Sexual Health Infolink is a telephone and internet based information and referral service. It is staffed by specialist sexual health nurses and promotes the sexual health of the NSW community by providing accurate and timely information and referral options. In particular, the service specialises in HIV and STI risk assessment, testing, treatment and support. The service also provides specialist support to nurses, doctors, counsellors and other professionals who are caring for people with sexual health problems. 

The telephone line is open from 9:00am to 5:30pm, Monday to Friday (excluding public holidays).

Also visit Play Safe which is a sexual health website for young people. It features a sexual health Q&A service, service locator, online forum and a quiz. Click on the button below.

 Monday to Friday 9:00am to 5:30pm (excluding public holidays)1800 451 624The Sexual Health Infolink is a telephone and internet based information and referral service.Sexual Health Infolink
Stay-OK.aspx
  
4/12/2019 3:47 PMnswdoh\60181432

Music festivals are the highlight of the calendar. You're psyched to be seeing your favourite artists, hanging out with mates, meeting new people and having an awesome experience. To make sure the fun doesn't stop for you and your mates, it's important to know how to party safe and stay OK.

Ultimate festival experience = Preparation

Preparation is paramount to the ultimate festival experience. Planning for what could happen in the event you or someone else needs help because of alcohol or drug use is just as key as your wardrobe, bum-bag game, road trip playlist, phone and other essentials.

  1. Pre-festival safety checklist
  2. Drug safety and overdose
  3. The law and long-term problems


Stay OK at Music Festivals
stimulant-treatment-line.aspx
  
20/11/2019 2:53 PMnswdoh\60181432

This is a line for people who have concerns about psychostimulants (crystal, ice, coke, MDMA, etc.) use. STL operates 24 hours, 7days a week, offering education, information, support, referral, and counselling for people concerned about stimulants, STL can also refer people to treatment services that specialise in psychostimulants.

 STL was established when it was recognized that there was an increasing and problematic use of methamphetamines like crystal or ice in the community. It was also recognized that many people who used these types of drugs were hesitant in approaching traditional alcohol and other drug services.

 The STL can provide brief intervention to callers and may also provide referral to other, non-specialist alcohol and other drug services, including the Stimulant Treatment Program (STP). STP provides itensive counselling and other interventions, including medication, for those people who are wanting help to cutdown or stop their psychostimulant use.

24 hour support line1800 10 11 88Stimulant Treatment Line (STL)
support-and-treatment.aspx
  
19/11/2019 11:39 AMnswdoh\60181432

If your drug and alcohol use is negatively impacting on your health, family, relationships, work, school or other social situations, you may need to seek help. Support services are available for you, your family and friends.

How do I know if treatment is needed?What is treatment?
x1300-driver.aspx
  
23/10/2019 10:15 AMGREEN, Jessica

​​​Available 24 hours per day, seven days a week.

1300 DRIVER is anonymous, confidential and staffed by experienced health professionals. Your phone number does not appear when you call and calls are not recorded.

Education, information, one-off and ongoing support, and referrals for long haul truck drivers and their families with issues related to health, wellbeing, stress, anxiety, alcohol, tobacco and other drugs, and lifestyle.

1300 DRIVER offers support via telephone, Twitter, and website 1300DRIVER.org.au.

If you are a long haul truck driver, and have questions or experience issues related to alcohol, tobacco or other drugs, including

  • Struggling with managing sleep, long hours, alertness and thinking about stimulants;
  • Having problems relaxing and getting sleep when you get home, and thinking about substances as a way to come down;
  • Have anxiety and stress issues as a result of the job demands, and are looking at substances as a way to manage;
  • Changing smoking habits to meet work demands;

Talk to 1300 DRIVER, get some answers and some support now.

If you have a truckie in the family and you are worried about them, call 1300 DRIVER for information and referral. Check out the 1300DRIVER website.

National organisation supporting #Truckies, including respite facility- Trans-Help Foundation


24 hour support line1300 374 8371300 DRIVER (1300 374837)
your-service-hub.aspx
  
25/11/2019 10:34 AMnswdoh\60181432

Your Service Hub is an online directory of alcohol and other drugs support, health and welfare services. If you need support for your own or someone else's substance use, you should use terms in Find Services like:

  • drug and alcohol family support

  • drug and alcohol Aboriginal services 

  • drug counselling

  • drug and alcohol rehabilitation

  • drug and alcohol residential treatment

along with your suburb name to narrow the search to services near you.

Not sure what service you need? Call the Alcohol and Drug Information Service on 1800 250 015.

Your Service HubYour Service Hub is an online directory of health and welfare services you can use if you need support for your own or someone else's substance use. Your Service Hub
Your Room > Getting Help > Opioid Treatment Line OTL (formerly MACS)